This article explains how to safely start and stop your electric grass trimmer.

⚠️ Safety Notice

Before connecting the grass trimmer to the power supply, ensure the on/off switch is in the OFF position.

Keep the power cable clear of the cutting area at all times during operation.

Starting the Grass Trimmer

1. Ensure the on/off switch is in the OFF position.
2. Connect the plug to a mains socket.
3. Press and hold the on/off switch to start the grass trimmer.

Stopping the Grass Trimmer

• Release the on/off switch to stop the grass trimmer.

? If the Grass Trimmer Will Not Start

If the grass trimmer does not start, check that:

• The mains socket is working correctly.
• The plug and power cable are not damaged.
• Any fuse in the plug is intact.

If the issue persists, please contact our Technical Support Team for further assistance.

✔️ Summary

• Ensure the switch is in the OFF position before plugging in
• Connect the plug to a mains socket
• Press the on/off switch to start
• Release the switch to stop

This article explains the most common causes and basic checks if your electric grass trimmer is running slower than normal or experiencing speed-related issues.

⚠️ Safety Notice

Ensure the grass trimmer is switched off and disconnected from the power supply before carrying out any checks or maintenance.

Possible Causes & Basic Checks

Check the Air Vents

• Ensure the air vents are free from dust, dirt, and debris.
• Blocked vents can restrict airflow and affect performance.

1. Check the Cutting Line

   • Ensure you are using the correct trimmer line for your model.
   • Refer to your owner's manual for the recommended line specification.
   • Most models typically require a line diameter of 1.2mm, but always check your manual for confirmation.

2. Check the Spool

   • Ensure the line is wound correctly onto the spool.
   • Incorrect winding can affect line feed and reduce cutting performance.

3. Try the Spare Spool

   • If your product was supplied with an additional spool and line, try fitting it to determine whether the issue is related to the original spool.

4. ---

   If the Issue Persists

   If the speed issue continues after completing the checks above, please contact our Technical Support Team for further assistance.

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   ✔️ Summary

   • Clear any dust or debris from the air vents
   • Use the correct trimmer line for your model
   • Check the line is wound correctly on the spool
   • Try the spare spool if supplied

This article explains the most common causes and basic checks if the spool line on your electric grass trimmer is breaking more frequently than expected.

⚠️ Safety Notice

Ensure the grass trimmer is switched off and disconnected from the power supply before carrying out any checks or maintenance.

Possible Causes & Basic Checks

Check the Trimmer Line

• Ensure you are using the correct trimmer line for your model.
• Refer to your owner's manual for the recommended line specification.
• Most models typically require a line diameter of 1.2mm, but always check your manual for confirmation.

Check the Spool

• Ensure the line is wound correctly onto the spool.
• Incorrect winding can cause the line to snag, tangle, or break prematurely.

Try the Spare Spool

• If your product was supplied with an additional spool and line, try fitting it to determine whether the issue is related to the original spool.

Check the Material Being Cut

• Ensure the grass trimmer is being used on standard grass, weeds, and light vegetation.
• Avoid using the trimmer on thick, woody plants, shrubs, or other materials beyond its intended cutting capability, as this can cause the line to break more frequently.

If the Issue Persists

If the spool line continues to break after completing the checks above, please contact our Technical Support Team for further assistance.

✔️ Summary

• Use the correct trimmer line for your model
• Check the line is wound correctly on the spool
• Try the spare spool if supplied
• Avoid cutting thick or woody vegetation

This article explains the most common causes and basic checks if the bump feed or automatic line feed system on your electric grass trimmer is not working correctly.

⚠️ Safety Notice

Ensure the grass trimmer is switched off and disconnected from the power supply before carrying out any checks or maintenance.

Possible Causes & Basic Checks

Check the Spool Line

• Ensure the line is wound correctly around the spool.
• Incorrect winding can prevent the line from feeding properly.

Try the Spare Spool

• If your product was supplied with an additional spool and line, try fitting it to determine whether the issue is related to the original spool.

Check the Trimmer Line Specification

• Ensure you are using the correct line for your model.
• Refer to your owner's manual for the recommended line specification.
• Most models typically require a line diameter of 1.2mm, but always check your manual for confirmation.

If the Issue Persists

If the bump feed or automatic feed system still does not operate correctly after completing the checks above, please contact our Technical Support Team for further assistance.

✔️ Summary

• Check the line is wound correctly on the spool
• Try the spare spool if supplied
• Use the correct trimmer line for your model

This article explains how to remove the plastic band fitted around the spool on some electric grass trimmer models.

⚠️ Safety Notice

Ensure the grass trimmer is switched off and disconnected from the power supply before carrying out any maintenance.

Take care when using any sharp tool to avoid injury.

Removing the Plastic Band

On some electric grass trimmer models, a white or black plastic band is fitted around the spool during packaging and transportation.

To remove it:

1. Carefully cut through the plastic band using a suitable sharp tool.
2. Remove the band from around the spool.
3. Dispose of the band safely.

Important Information

• The plastic band is only used for packaging and transport purposes.
• It is not required for the operation of the grass trimmer.
• The trimmer should not be used with the plastic band still fitted.

If You Need Further Assistance

If you are unsure whether the plastic band has been removed correctly, please contact our Technical Support Team for assistance.

✔️ Summary

• Disconnect the grass trimmer from the power supply
• Carefully cut and remove the plastic band
• The band is not required for operation