How do I move the chain on my Electric Chainsaw

Quick Answer

If the chain on your electric chainsaw is not moving, the most common cause is an engaged chain brake, incorrect chain tension, or damage to the chain or guide bar. In most cases, checking these areas will restore normal movement.

Important: Always switch off and unplug the chainsaw before inspecting the chain.

Before You Start

Before carrying out any checks:

• Switch the chainsaw off
• Disconnect it from the mains power supply
• Ensure the chain has fully stopped
• Wear suitable protective gloves

Important: Never attempt to adjust the chain while the machine is connected to power.

Possible Causes and Basic Checks

1. Chain brake engaged

Check that the chain brake is fully disengaged.

• If the brake is engaged, the chain will not rotate
• Pull the chain brake lever back towards the front handle to release it

Once released, the chain should be free to move.

2. Chain and guide bar condition

Inspect the chain and bar for:

• Visible damage
• Bent or broken links
• Debris lodged in the guide bar

If damage is found, the chain or bar must be replaced before further use.

3. Chain tension

Check that the chain is correctly tensioned.

• The chain should lift slightly from the bar
• Drive links should remain seated in the guide bar groove
• The chain should move smoothly around the bar when handled with gloves

Incorrect tension can prevent proper movement.

If the Issue Persists

If the chain still does not move after completing all checks:

• Stop using the chainsaw
• Contact our Technical Support Team
• Provide your model number and a description of the issue

Further inspection or replacement parts may be required.

Important Information

• Always ensure the chain brake is disengaged before use
• Keep the chain properly tensioned at all times
• Never operate the chainsaw with a damaged chain or bar
• Always wear gloves when handling the chain

Frequently Asked Questions

Why is my chainsaw chain not moving?

It is usually caused by the chain brake being engaged, incorrect tension, or damage to the chain or guide bar.

Can I force the chain to move?

No. Forcing the chain may cause damage or injury. Always check the brake and tension first.

How should the chain feel when moved by hand?

It should move smoothly around the bar with slight resistance, but should not be overly tight or completely loose.

What should I do if the chain still will not move?

If all checks fail to resolve the issue, contact Technical Support for further assistance.